One of the other guys on my team came up with a great description of “communication”: the process of mapping from one mind to another. I thought that was brilliant, as is his essay on the eight barriers to effective listening.
One of the other guys on my team came up with a great description of “communication”: the process of mapping from one mind to another. I thought that was brilliant, as is his essay on the eight barriers to effective listening.
March 3, 2008 at 7:30 am
When you get a chance, check out Solving Tough Problems by Adam Kahane. He merges listening skills with Peter Senge’s systemic thinking. Brilliant and moving book.